🤷♂️ Saying Sorry Can Spur Success
It's been a wild summer of storms at home, in Bloomington, Indiana.
I've spent more time in the basement than a Gen Z Twitch
streamer.
A couple Fridays ago, we had a doozy. It was the Charles Barkley of storms: pretty short, but powerful.
Quickly, word got around town that the storm was a lot worse than we'd thought, given its brevity: tons of trees blown into electrical lines, and many power poles severed at their base, like the wind chopping scallions.
It knocked power out for about half the city for three days. Which, for my friends who own restaurants....is bad.
Duke Energy is the primary electric company for our town, and they sent a surge of repair. On my way to the airport after the storm, I passed a literal convoy of Duke trucks heading south.
Eventually, power was restored.
Right after, customers received an email from Duke, explaining the severity: